How to place FREE BUSINESS CARD order?

Our FREE business card gives you various design template among four different design categories.
For backside, there are two options. When you choose the backside with aladdinprint logo, you pays only for shipping and get FREE “Clear Business card case” as well.

Easy steps to place your FREE BUSINESS CARD order.

Select one of the design template and enter the text.

1. 1. Review the proof
2. 2. Check your order details including shipping address
3. 3. Make the payment via credit card
4. 4. Submit your order

If you have further questions, you can contact our customer service Monday - Friday from 10am to 6pm PST at 1-877-700-1009.

How many times can I place order for FREE BUSINESS CARD?

You can place FREE business card order as many as you want. Since the shipping cost will be charged automatically per each set of your order, we cannot offer combined shipping.

What is turnaround time?

Aladdinprint offers two different types of turnaround; 5 business days and 10 business days. All times quoted here begin from the day you approve your online proof and submit your order.

Why my orders are being delayed?

There are several reasons for your order to be delayed or even not processed;

1. 1) Delayed payment - All orders must be prepaid due to the extremely quick turnaround times involved with our production team. If there is delayed on your payment, it will cause delay on production.
2. 2) Unexpected delay caused by malfunction of printing equipment and/or defective products found in our quality control for reprinting
3. 3) Delayed shipment caused by shipping carrier. Even if most of our shipment is guaranteed by UPS, there might have unexpected delay caused by UPS.

What are the shipping and processing charges on FREE BUSINESS CARD?

We print 200 Matte laminated business card on FREE and you pay only for shipping and for any product upgrades such as paper stock that you make to the product. You can get your FREE business card in 5 working days or in 10 days by paying different shipping cost. Shopping cost will vary by the weight of your order and by the delivery time you select during checkout.

Can I change or cancel my order?

To provide customer with most affordable values of printing, Aladdinprint is automated, self-service website. Once orders are submitted, it cannot be changed or cancelled. We apologize for any inconvenience and hope you understand our policy to lower cost and faster processing.
Please note that once your artwork is approved, it will be sent to our production department on same day to be printed on the press.

What is your return / refund policy?

All sales are final. Due to nature of our business, we process jobs as soon as we receive them. No refunds are available on orders unless files have not been sent to press and cancellation is requested at the same business day. A cancellation fee will be applied.

Why printed color is different with the color I see on computer?

It is always challenging to guarantee 100% color accuracy in printing industry.
Aladdinprint does not guarantee color will match the preview on customer’s monitor, as we cannot compensate for a color variance on each customer’s monitor set-up.

The color you see in your monitor is in RGB Color scheme which consists of three colors; Red, Green and Blue. These are the primary colors of light, which computer monitors use to display images on your screen.
The color to be printed on your business card is in CMYK color scheme, which consists of four colors: Cyan, Margenta, Yellow, Black. In full-color process printing, CMYK is the standard method of offset printing.

Therefore, a color will never be printed out to match its on-screen color. Colors vary from monitor to monitor, and different printers produce different color results.

Do I have to register /create an account to place order?

It is not mandatory to create an account before placing your order, but we recommend you to create an account. Many features of our website begin with the set-up of an account. Your personalized “My Account” page will allow you to save shipping address, view order status about existing orders.

What kind of service do you provide?

We print business cards, plastic cards, bookmarks, presentation, folders, envelopes,stickers and postcards. We are also eager to serve more well-made products in the future. All products will be shipped to anywhere in 5 business days by UPS express. You can also download over 33,000 free images we provide! Or you can create design your own online.

What kind of service do you provide?

We print business cards, plastic cards, bookmarks, presentation, folders, envelopes,stickers and postcards. We are also eager to serve more well-made products in the future. All products will be shipped to anywhere in 5 business days by UPS express. You can also download over 33,000 free images we provide! Or you can create design your own online.

How can I contact you?

If you wish to contact us for any reason,

USA

Address : 12860 Beach Blvd. #H, Stanton, CA 90680, U.S.A
Toll Free Number : 1-877-700-1009
Fax Number : 1-877-700-1009
Email : info@aladdinprint.com
*** Jay Yoo, Customer Satisfaction Manager
Website : www.aladdinprint.com

Korea

Address : (100-281) #402, Iljin Building 4F, 66, Inhyun-dong 1-ga, Jung-gu, Seoul, South Korea
Telephone Number : 82-2-2021-3355
Fax Number : 82-2-2085-0308
Email : info@aladdinprint.com
Website : www.aladdinprint.com

What is your office hours?

Business Hours : Monday-Friday, 9:00 am - 6:00 pm (Based on U.S. Pacific Time)

What is your Privacy and Security Policy?

Your private information is fully protected by our company, and of course not any of them is shared with other companies. We only use your information to contact you when the requested service is provided.
Our security system for billing and payment system is equipped and supported by an expert security company. So you can trust our secure connection, and can order in the relief. Remained information is always protected and secured by us.

How do I make an account?

To make your account, simply sign up for a new member. Please click 'Login' or My account' link above.

I forgot my password. What should I do?

Click the link below. Only when you remember your E-mail address, we can send your password. CLICK HERE
You should have a correct E-mail address registered. If you still can't find your password, you possibly did not register before. Please go to the "Login" page, and sign up. If your E-mail has been registered, you cannot sign up with the same E-mail address.

I cannot newly register or login. What should I do?

You can have only one E-mail address for an account. When you trying to sign up with a registered E-mail address, it does not work.
Please send us E-mail if you still have a problem in signing up when you used an unregistered E-mail address.

If you don't remember your password. We will send your password to your E-mail.
CLICK HERE

How can I make changes in my account information?

To change or update your account information, please follow the steps below.

1. 1. Please Login.
2. 2. Click on "My account"
3. 3. Click on "My information"
4. 4. Change the appropriate information.
5. 5. Click on the "Submit" button at the bottom.

How do I make an order?

If you have your own design, please click. "Upload your own design"

1. 1. Select the product type you are interested in, for example "Business cards"
2. 2. Choose stock.
3. 3. Choose color.
4. 4. Choose quantity.
5. 5. See the price.
6. 6. Upload you file for the front side if you select color 4/0.
7. 7. Upload your file for back side if you select color 4/1 or 4/4.
8. 8. Click the "upload" button.
9. 9. Complete payment.
10. 10. Click "Add to Cart"
11. 11. Check "My Cart"
12. 12. If you want to continue to order, please choose product again and take steps.
13. 13. If you want to finish your order, please click "Next"
14. 14. Enter shipping address.
15. 15. Click "Order" button to check out.
16. 16. Click "Pay Now"
17. 17. Complete credit card payment.

If you need to design online, please click "Create Your Own Design"

1. 1. Login or click guest.
2. 2. Choose product.
3. 3. Choose category.
4. 4. Choose design.
5. 5. Edit and enter your information.
6. 6. Place an order.
7. 7. Enter shipping information.
8. 8. Complete credit card payment.

Can I change or cancel my order?

You should contact us on the day when you submitted your order. In the characteristics of business and processing procedures, It is unable to change or cancel an order once being in processed.
To provide service quick and best with the lowest price, most processes are automated. So once your order transferred to the printer, it can not be changed. We apologize for any inconvenience. We would do our best to provide you the most valuable service.

What is your turnaround time?

Our standard turnaround time is 5 business days. From the ordering to the receiving takes only 5 business days includinging 3 shpping days. Every product, which is printed on a specifica day, could have a different turnaround time.

Turnaround does not begin until acceptable artwork has been provided. Please note that if we are unable to print your files because they do not meet our file requirements, your order status will be put "Need revised artwork" and your turnaround time will be reset.

Business days are Monday through Friday. Saturdays, Sundays, and Holidays are not calculated into the turnaround time.

Do you print and ship everyday?

We print and ship Monday through Friday.

How can I make my own design?

If you need to design online, please click "Create Your Own Design".

1. 1. Choose product.
2. 2. Choose template.
3. 3. Enter your information and edit.
4. 4. Choose stock.
5. 5. Enter shipping address
6. 6. Complete credit card payment.

How can I upload my artwork?

If you have your own design, please click "Upload your own design"

1. 1. Select the product type you are interested in, for example, "Business cards"
2. 2. Choose stock
3. 3. Choose color
4. 4. Choose quantity
5. 5. Choose finishing when required.
6. 6. Choose country.
7. 7. See the price
8. 8. Enter job title.
9. 9. Upload your own files.
10. 10. Click "Add to Cart"
11. 11. Check "My Cart"
12. 12. If you want to continue to order, please choose product again and take steps.
13. 13. If you want to finish your order, please click "Next"
14. 14. Enter shipping address.
15. 15. Click "Order" button to check out.
16. 16. Click "Pay Now"
17. 17. Complete credit card payment.

What is your Payment Policy?

You can make a direct payment through the secure connection on our website. We accept following payment methods,

  VISA    MASTER    JCB    AMERICAN EXPRESS

Full payment is required with order. No work will proceed until payment is received.

Return Policy
All sales are final. Due to the nature of our business, we process jobs as soon as we receive them. No refunds are available on orders unless files have not been sent to press and cancellation is requested the same business day. A cancellation fee will apply

What kind of paper are used for printing?

We provide over 28 best quality paper stocks for business cards and other products. Various paper stocks express different feelings and different effectiveness. See the details on the "Products" page.

what kind of press do you use?

We use the best equipments for the well-made products.

Prepress : AGFA Phoenix 2250, PlateRite 8800, PlateRite 4300
Press : Shinohara 52IV, Ryobi 3304HA, Ryobi 750, Ryobi 780E
Postpress : Hercules, Polar E, NCD-7, NCS-1000, Punching Hole Machine, Automatic Scoring Machine, Automatic Laminator, Automatic Folding Maching

Do you provide free quote service?

Yes. You have two choices. You can simply use the instant quote service which is shown up at the right side on your screen. If you want a more specific quote service, please click on the "Free Quote." It will take you to the page you can fill the request form. Fill the information out, and click the "Send" button. Please include quantity, color format, finished size, paper stock, coating, folding, shipping, etc. You would receive your quote within 48 hours (business day).

How much is the design shown on the monitor accurate?

Most times customers satisfy with results that are well expressed what they want. But because of there exsit wide differences on the each monitor's condition, it is unavoidable to have a slight different result. And there are different ways of displaing colors in monitor and printing.
CLICK HERE to see the difference between RGB & CMYK color.

Can I get any free templates from you?

Yes! You can download free templates by THIS LINK! Or you can simply use Smart Design Studio to use thousands of templates made by Pro designers.

Where can I track the shipped item?

If you are wating for your item on the way, you can check its current status by tracking B/L number. There are some different ways you can check your delivery status depends on which service you in.

Enter Your B/L Number Here. Whether you are a member or not you can track your item.

For our members

1. 1. Log in first, and get in to your account.
2. 2. Click on the "My Order History."
3. 3. You will see an order number of your item.
4. 4. UPS B/L number appears. It links to UPS tracking result page.

For guest users

1. 1. Enter your E-mail address.
2. 2. Your order history comes up.
3. 3. Click UPS B/L number of your item. it links to UPS tracking result page.

CLICK HERE to track your item.

How to request blind shipping?

Send blind shipment request via email to info@aladdinprint.com.
You need to include your order number as subject and attach completed commercial invoice in email.
In commercial invoice, you need to update sender's and recipient's information since this document will be attached to shipping package. Download commercial invoice PDF file.

In which graphic resolution, my artwork should be created?

Your artwork should be created at 300 ppi (pixels per inch) or 300 dpi (dots per inch). If your artwork is at a lower resolution than this, the print quality may be affected.

How are fonts and images printed?

All fonts "Outlined" and images embedded.

What colors do you use for printing?

We use the industry standard CMYK 4-color process printing, and do not print PMS or Spot color ink.

What is the difference between RGB & CMYK color?

All artwork or designs and images must be provided in CMYK color mode.

RGB
Standards for Red, Green, Blue; the primary colors for visible light.
RGB depends on a light source to create color. Your monitor, for example, creates color by emitting light through red, green, and blue phosphors.
RGB color mode is best for your monitor but not for paper. RGB will not separate for production.

CMYK
Stands for Cyan, Magenta, Yellow, and Black; the colors used in four color process printing. CMYK is based on the light absorbing quality of ink printed on paper. Please make sure that all photos / pictures are saved as CMYK.

Color Shifts
Be sure to convert all RGB images to CMYK before submitting to avoid color shift. A Color Shift occurs when converting from RGB to CMYK.
Do not trust the colors on your monitor. For best results, convert images to CMYK and print a sample to proof. If we have to convert for you the color shift may cause unsatisfactory color quality.

Which file formats do you support?

• Adobe Illustrator (*.ai, *.eps)
• Adobe Photoshop (*.tif, *.jpg, *.jpeg, *.psd, *.bmp)
• Adobe Acrobat (*.pdf)
• Corel DRAW (*.cdr)
• Quark Xpress (*.qxd) - Ver.3.3 & Mac Only

What are the template sizes of all prodcuts?

CLICK HERE to see the template sizes and artwork dimensions.

What is Smart Design Studio?

Smart Design Studio is an online design solution for customers who have difficult in designing their products. Full customizing of your design based on our templates is possible. Using over 1000 templates and developing your own for every product are all free! You can make a design what you imagined…or even better! Get started NOW!

How do I start Smart Design Studio?

Click on the button on the left side, "Create Your Own Design." After Once you set up Smart Design Studio, you can get simply logged in thru Smart Design Studio icon on your desktop. You also may find "Create Your Own Design" button on the main page, too.

For which products, designing on the Smart Design Studio is available?

Many other companies also provide an online design solution for the product like business card. However, their available products are limited because their databases and templates which should be made are too much to provide quality service. But Aladdinprint's comparable workforce makes it available to provide online design solution for all products with the best quality templates.

How do I process my job?

Here is a general guideline for Smart Design Studio.

1. 1. Get Smart Design Studio Started!
   To develop your own design, you should log on to Smart Design Studio first. Click on the button on the left side, "Create Your Own Design," or use "Create Your Own Design" button on the main page. You can use over 1000 templates for free to customize your design. It definitely makes you easy to create your own design.
   
   
2. 2. Choose Product on the Smart Design Studio.
   There are various product categories you can choose on the first page after logging on to Smart Design Studio. Then, you can choose a design category that meets your taste. Even if you are not finding a design you want, you can go to the previous page with no hard to make a right decision.
   
   
3. 3. Choose Template you want to develop.
   There are sub-categories on the each design category to make you find your want easy. Choose appropriate options depend on your preference. For example, in the business card category, You can choose orientation, background images in the each sub-category, and layouts for front and back side of your business card.
   
   
4. 4. Edit Document to customize your design.
   The most strong point of our online design solution, Smart Design Studio, is a full control of customizing system. Online design solution, Smart Design Studio.. It truly means you can develop your own design You can add your own graphics and texts, and can move them.

How do I add my own text?

When you are on the "Edit Document" step, following instruction is possible to add your own text.

1. 1. Select on the left side toolbar.
2. 2. Enter your text.

How do I edit text within an existing text box?

On the toolbar right side, you may find the text full control box. You can change font type, size and text here. Or you can double-click the text that you want to edit, and can edit your text using toolbar. Transform control box also could be helpful to you when you choose its position.

How do I use the word wrap feature within a text box?

You can give an outline effect around your text.

1. 1. Select .
2. 2. To choose a color of your outline, click the one of the color in the below color box.
3. 3. You can remove outline by clicking on .

How do I align my text?

You can choose alignment of your text on the text full control box.

1. 1. Select the text that you want to align.
2. 2. Use the alignment buttons on the right side toolbar to align the text.

How do I move an entire text box?

1. 1. Select on the left side toolbar. (Without using the Arrow button, you still can move the text by holdingleft button of your mouse and dragging the text to the new position.)
2. 2. Click the text within the box that you want to move.
3. 3. Drag the box to its new location or use the arrow key on your keyboard to move it.

How do I zoom in and out?

1. 1.Select on the left side toolbar.
2. 2. When you click the left button of your mouse on the image, you magnify image size.
3. 3. When you click the right button of your mouse on the image, you reduce image size.

Can I move a number of text boxes as a group?

Yes! While depressing the control key, select all of the text boxes by clicking on them one by one. Without letting go of the control key, position your cursor over the text in one of the text boxes, click and drag it. When you need to group them for further use, while chosen images are selected. Click on the Group control box.

How do I change the color of text?

1. 1. Click on the text box that you want to change its color.
2. 2. Click on on the Color control box.
3. 3. Choose an appropriate text color in the color box.

How do I control over the colors like CMYK?

You can choose the brightness of CMYK. To make a stronger effecton your design, you can make some of those colors brighter or darker.On the Color control box, full control of CMYK is possible.* C= Blue(Cyan), M= Red(Magneta), Y= Yellow, K= Black

Why can I change the color of my design?

You won't be able to change the colors within a photograph or anillustration. Many of our design templates include a photo or illustration plus a background color, color bar or other simple graphic elements(and, of course, text), which you can change color. The design templates that allow the greatest amount of color change tend to be those made upof simple graphic elements, such as those found in the styles: borders,geometric, patterns and lines.

How do I rotate text or a graphic?

1. 1. Click on the text or graphic that you want to change its rotation.
2. 2. When you bring your cursor to the corner of your text or image, it turns to rotation arrow. You can rotate your text and images to any degree by by moving this cursor to appropriate rotation.

How do I align my texts and graphics?

Using the Smart Design Studio, various alignments of your text and image are possible. Align the texts or images in the way you want by clicking one of the 8 ways of over the space between each text and image using one of the 6 buttons on the Distribution part.

How do I make an order within the texts and images?

You can decide the priority of your order within the texts and images which are shown on the screen. When you choose to show a specific text or image prior to the others, please select . when you choose to show a specific text or image at the behind of the others, please click on .

How do I add a photo or image?

To add your own photo or image to our templates, please click on . You can bring photos or images savedin your hardware.

How do I move an image?

1. 1. Select on the leftside toolbar. (Without using the Arrow button, you still can move the image by holding left button of your mouse and dragging image to the new position.)
2. 2. Click the text within the box that you want to move.
3. 3. Drag the box to its new location or use the arrow key on your keyboard to move it.

How do I resize an image?

1. 1. Click the graphic that you want to resize.
2. 2. Position your cursor over any corner of the outline of the text box
3. 3. Click, hold and drag your mouse to resize the graphic.

How do I cancel the job what I've just made?

1. 1. To cancel the job you've just made, click on . Your job most recently made is canceled.

How do I delete a textbox, line, or graphic?

1. 1. Click the item that you want to delete.
2. 2. Click or press the delete key.

How do I design the reverse side of my product?

On the middle of the editing window, there is a button that you can reverse your design to the other side . Click one of them to design an appropriate side.

How do I finish my order?

When your design is complete, please click below. Remember, once you select Order button, you cannot get back to the previous page. So please make it sure that you have made all designs completely acceptable for an order, before you click on the Order button. On the "Order" step, please fill in the forms which are required for delivery and payment. Click on "SUBMIT" to finish your order. When the payment of your product is confirmed, we start to process your order. There are different turnaround times depend on your product.